Service
As a leading RDP supplier, our mission is to deliver the best product experience to our customers. We offer comprehensive services at every stage—pre-sales, in-sales, and after-sales—covering product formulations, packaging, shipping, and payment. Our complete service policy ensures a seamless, efficient, and transparent international trade process for customers worldwide.
1
Pre-sales support
During the initial consultation, we address all your questions and assist you in choosing the best product for your needs
2
In-sales service
We offer services including contracts, global certifications, packaging design, visa assistance, and payment support.
3
After-sales service
After order completion, we offer services like shipment tracking, product feedback, repurchase discounts, usage guidance, and industry news.
mikaVAE RDP Pre-sales support
In the initial stage of collaboration,Selecting the right RDP (Redispersible Polymer Powder) for your project is crucial.Our sales team will assess your needs and collaborate with R&D to recommend the best options.
Budget-friendly rates
The right price for RDP ensures excellent cost-performance for additive procurement. Our sales team will work with you to agree on a price that meets both parties' needs.
On-site evaluation
We offer guided tours of our RDP factory and brand office building. Schedule a visit with our sales team, and we’ll assist with visas, hotel bookings, and travel arrangements.
Sample testing submission
We can send 100-500g of RDP powder samples from China to your country for product testing, allowing you to evaluate its quality and performance.
mikaVAE RDP In-sales service
In the confirmation stage of collaboration, we verify global certifications, contract signing, delivery schedules, and packaging formulas. We are dedicated to helping with any questions, whether related to the order or not.
Packaging solutions
For customers needing custom packaging, our expert design team offers professional assistance.
Delivery and container booking
We work with trusted shipping partners to ensure fast and efficient delivery.
Formula support
Our R&D team will customize the RDP formula based on customer requirements and initiate mass production.
Industry knowledge sharing
Share exclusive industry insights with you to drive mutual success.
mikaVAE RDP After-sales service
Your order is complete, and the goods are on their way to your country. Thank you for choosing to work with us. Moving forward, we’re dedicated to offering even more value and support to our loyal customers.
For all customers
Follow-up and improvement plan
As a valued customer, we follow up on your product experience and offer solutions for any issues or improvements needed.
- Technical assistance
We offer guidance on formula mixing, storage, and other practical aspects of using RDP, helping you enhance project performance and maximize RDP efficiency.
- Industry event invitation
We invite you to join industry events like the Guangzhou Coatings Show, Middle East Coatings Show, and Latin American Coatings Show to network and share insights with industry professionals.
For repeat customers
Repeat purchase incentives
Establish a stable RDP supply partnership with us and gain access to exclusive discounts and project support.
mikaVAE has successfully established stable trade partnerships across 20+ countries, with total order values exceeding 10 million USD.
For Distribution partner
Distributor partner incentives
As an authorized distributor, we offer local customer resources and an extensive product range.
- Customer Resource Referral
We will refer individual buyers and local customer resources from the distributor’s sales area. This helps drive success and boosts profitability for both parties.
- Industry Trend Insights
As an experienced RDP supplier, we closely monitor industry events, market trends, and customer demands. As our distribution partners, we are dedicated to sharing these insights and offering support to drive your success.
RDP packaging policy
We offer standard packaging, custom packaging, and neutral packaging options. Additionally, mikaVAE, a sub-brand of mikazone, provides two standard packaging choices for your convenience.
Custom RDP formula services
Our dedicated R&D team specializes in formula design. If you need a custom RDP formula for your project, we offer professional formula customization services.
Always here to meet your RDP needs !
mikaVAE — Your top choice for high-quality and reliable RDP products
